Reference

Privacy Policy for Your bbaji Account

We collect account data, payment records and device information when you use bbaji. This policy explains what we store, how we use it, and your rights to access or delete your personal information.

Account data stored securelyPayment records via bKash, Nagad, RocketDevice and session logsContact us to request changes
bbaji Privacy Policy for Your bbaji Account
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what personal information we hold, correct account details, or request deletion, contact our support team through any channel below. We respond to privacy requests within a few business days and walk you through the verification steps.

Live Chat Open the chat widget in the bottom corner of any page. Privacy requests are routed to a senior agent who handles data access and deletion workflows.
Email Support Send your request to our support email listed in the site footer. Include your registered mobile number so we can verify your account and process the request securely.
Account Settings Log in and visit account settings to update your email, change your password, or view recent login sessions. For full data export or deletion, contact support directly.
DATA SECURITY

How We Protect Your Information

We encrypt account passwords, secure payment confirmations from bKash, Nagad and Rocket with SSL, and monitor login sessions for suspicious activity. Our servers log access attempts and flag unusual patterns. You control your data through support requests, and we delete closed accounts after the required compliance window.

Encryption Standards

Account passwords are hashed before storage. Payment data transmitted between your wallet app and our system travels over SSL-encrypted connections, preventing interception during deposit and withdrawal flows.

Session Monitoring

We log every login with timestamp, device type and IP address. If we detect a login from an unfamiliar location or multiple failed password attempts, we send an alert to your registered mobile number.

Data Retention

Active accounts keep full records. Closed accounts retain anonymized transaction logs for regulatory compliance, typically one year, then purge personal identifiers. Request early deletion by contacting support with verification.

Your Control

You can request a data export, correct account information, or ask for deletion at any time. We verify your identity via the mobile number or email on file, then process the request within a few business days.

Privacy Policy Questions

We collect your mobile number, email address and chosen password during sign-up. Device data like IP address, browser type and session timestamps are logged automatically for security monitoring and fraud prevention.

We store transaction IDs and timestamps from your wallet deposits and withdrawals to verify account activity, resolve payment disputes, and comply with anti-fraud checks. We do not see your wallet PIN or full account credentials.

Yes. Contact support via live chat or email with your registered mobile number. We verify your identity, then send a report of your account details, payment records and session logs within a few business days.

Request account deletion through support. We verify your identity, close the account, and remove personal identifiers. Anonymized transaction logs are retained for regulatory compliance, typically one year, then purged completely.

We do not sell or share your personal data with marketing firms. Payment processors like bKash, Nagad and Rocket handle wallet credentials directly; we receive only transaction confirmations to credit your account balance.

Active accounts retain full records. After you close your account, we keep anonymized transaction logs for the compliance period required by anti-fraud regulations, then delete them. Contact support to request early deletion with verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.